Picking the right cleaning company for your vacation rental property can be a daunting task. Most vacation rental properties are located in high tourism locations. This could be a home in Florida, a condo in Hawaii or a cabin in the Great Smoky Mountains. For purposes of this article, we will focus on the challenges of finding the right cleaning and maintenance service for vacation properties in the Smoky Mountains of Tennessee.
Specifically, we will focus on the cleaning and maintenance service for cabins in Sevier County TN, where there are literally hundreds of cabins and chalets in Sevierville, Pigeon Forge, Gatlinburg and Wears Valley.
In the Great Smoky Mountains, you can find vacation rental cabins with only one bedroom up to 15 bedrooms accommodating anywhere from two people or up to 30 guests. Of course, some of these rental cabins are small with few amenities, however many of the larger luxury rental cabins feature: multiple stories, two or more living areas with tall ceilings and large windows, an abundance of bathrooms, game rooms, theater rooms, bars, outdoor dining and indoor heated pools. Of course, one feature that almost all these rental properties have, regardless of size, is a hot tub.
Keeping your guest’s happy means that your rental property must not only be well furnished and stocked, it needs to be exceptionally clean and well maintained. Your rental property’s reputation and your revenue depend almost solely on guest reviews. Highly satisfied guests, mean happy owners. That being said, it is super important that owners choose the right cleaning and maintenance team to take care of their rental property.
With that in mind, what are the pre-requisites for a top-notch rental property cleaning and maintenance company in the Great Smoky Mountains?
Listed below are my thoughts for helping you choose the best rental cabin cleaning and maintenance company in the Smokies.
- I recommend that you select a local company that specializes in rental property cleaning and maintenance only. This means that they are not doing office cleaning, residential cleaning, hotel cleaning etc., but are concentrating on rental property cleaning. I would not use large corporate companies, as they are not familiar with the types of visitor population to the area, specific needs of working in the mountains, local ordinances and the large black bear population in the Smoky Mountains.
- Check out their online reviews by both owners and guests on Google and other platforms.
- Check to see how long they have been in the property rental cleaning and maintenance business. A new start up service might do fine, but for larger more luxurious rental properties, you want to make sure the company has the resources and staffing to handle your cleaning and maintenance needs.
- Make sure they are insured and bonded for cleaning and use qualified professionals for any major maintenance repairs
- Do they do your rental linen washing and cleaning at their own in-house laundry? This helps to ensure that your bedding and linens are cleaned and sanitized to commercial standards
- If you have a hot tub, do they clean, sanitize and refill the hot tub after every guest departure? This is extremely important as hot tubs are notorious for germs due to the warm water temperatures.
- Ask them about their guest services. Make sure they have someone on call 24/7 to handle urgent or emergency issues that may arise with your guests.
I highly recommend that you take a look at Mountaineer Cleaning and Maintenance for your rental property cleaning needs in Sevierville, Pigeon Forge or Gatlinburg TN.
The company has been in the rental property cleaning and maintenance business in Sevier County TN since 2015. They have developed a reputation as one of the premier and most trusted rental property cleaning service providers in the Smoky Mountains. They currently have a 4.8 Google star rating with over 200 reviews.
Visit their website at https://www.mcmsmokiesrentalcleaning.com/ or call them at (865) 409-5700
